24-Hour Towing Service


Bill and Doug Clouthier opened Valley Spring Service in 1972 at the current site. The one bay garage specialized in suspension for heavy trucks and trailers. Success from this one bay turned to 4 full-length truck and trailer bays. Bill’s sons, Todd and Brad, joined the business in 1979 and 1982, respectively, allowing Doug to retire in 1986. Thus, Bill Clouthier & Sons Ltd was born. Truck was added to Valley Spring Service in 1984, when the company became an International Associate Dealer. The one bay garage now grew to 10 bays, including engine mechanics, suspension specialists and a parts department. Further expansion was required in 1994, for offices for administration and a larger parts department.

A second location was added in 1998 known as Pembroke Truck Centre. This location specializes in mechanical truck and trailer service with a large parts department to serve our customers. In 2004, this location had to be expanded. 12,000 sq. ft. were added featuring 6 full drive-through bays.

Valley Truck & Spring Service and Pembroke Truck Centre continue to progress to service our customers of the Ottawa Valley.

BREAKING NEWS October 2012– The location of Pembroke Truck Centre is expanding again. 14,000 sq. ft. of repair bays are being added, and Valley Truck & Spring Service will also move to this location, creating a Truck Mega Centre in order to serve our customers better.

General Information

Valley Truck & Spring Service
17 Brandon Ave
Pembroke, ON, K8A 6W5

Main: 613-735-4194

Fax: 613-735-6329
Toll Free: 1-800-461-4777

Primary Contact: 

brad.c@valleytruck.ca (sales)
todd.c@valleytruck.ca (spring department)
dennis.s@valleytruck.ca (service manager)
tim.s@valleytruck.ca (parts controller)

Office Hours

Monday – Friday: 8:00 AM – 5:00 PM

Saturday (Parts only): 8:30 AM – 12:00 PM

Service Hours

We are available for after-hour emergency services 24 hours a day, seven days a week.

Service Area

  • Mainly serving the Renfrew County area 
  • Pembroke
  • Petawawa
  • Upper Ottawa Valley
  • Western-Southern part of Quebec


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